FAQ

Delivery time for areas around Cilacap usually takes 1-2 business days. For more distant areas, we will provide an accurate time estimate based on the destination location.

Yes, we accept deliveries outside Cilacap city. We work with trusted logistics partners to ensure packages arrive safely and on time.

You can track your package through Agenpos Taman Gading's official website or by contacting our customer service. We will provide a tracking number after the package is dispatched.

Additional fees may apply for remote areas depending on location and distance. We will inform you of any additional costs before you decide to send your package.

You can contact our customer service via phone at 282-1234567 or via email at [email protected].

We do not accept shipping valuable items such as jewelry or money. For security, we recommend using financial services or specialized shipping services for valuable items.